Help Centre
Answers to common questions about ordering on TummyTime.
How do I track my order?
Open Orders from your account menu and select the order you want to follow — you'll see its live status and delivery progress there.
How do I change my delivery address?
Use the "Deliver to" button in the top navigation bar to pick a new location. It updates your saved address for checkout and tracking.
How do I cancel an order?
Open the order from Orders — a cancel option is available for as long as the order hasn't been picked up yet.
What payment methods are supported?
You can choose your payment method at checkout on the cart page.
How do refunds work?
Refunds for cancelled or rejected orders are processed back to your original payment method — check your order's status page for updates.
Still stuck? Live chat and phone support are on the way. For now, order-specific issues can be reviewed from Your Orders.